
This Privacy Policy explains how [Function legal entity] ('Function', 'we', 'us' or 'our') collects, uses, stores and protects personal information when you visit our website at [website domain] (the 'Site'), subscribe to our newsletter, complete a lead magnet or enquiry form, book a discovery call, attend a Function event, or join Function as a member.
Function is a wellness-led membership network for Founders and Business Owners across Greater Manchester and Cheshire. We are committed to protecting your personal data and processing it in accordance with the United Kingdom General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations 2003 (PECR).
Full name. Provided when you subscribe to our newsletter, opt in to a lead magnet, complete an enquiry or contact form, book a discovery call, book onto an event, or join Function.
Email address. Provided in the same circumstances as above. Used to send you the newsletter, the lead magnet, discovery call and event confirmations, and membership communications.
Phone number. Provided when you book a discovery call, book onto an event, or join Function. Used for booking confirmations and for operational communications by phone and WhatsApp during your membership.
Business information. Including business name, role, industry and sector, and any other detail you share with us during the discovery call or onboarding process.
Payment and billing information. Including card and billing details, processed by our payment provider Stripe via the GoHighLevel platform. Function does not store or have direct access to your full card details. Stripe acts as a separate data controller for the payment card information you provide.
Information shared during your membership. Including your LinkedIn profile information, event preferences, content sign-offs, and any other information you share with us during a Function membership or event.
Health and dietary information. Where you provide it (for example, to confirm you are medically fit to take part in an activity, or to tell us about dietary or medical requirements for an event). This is special category data and is handled as described in section 2.4.
Technical information. Including IP address, browser type and version, device type, operating system, time zone setting and location data inferred from your IP address.
Usage information. Including pages visited on the Site, time spent on pages, click patterns, referring URLs and the path taken through the Site.
Cookie data. Including the cookie consent record (whether you have accepted, rejected or partially accepted cookies), and the data captured by the cookies you have consented to.
At Function events, we and our event partners may take photographs and video footage in which attendees appear. We use this material for membership records and for marketing purposes, including testimonials and case studies. Where we wish to use material that identifies you for promotional purposes, we rely on your consent or on the testimonial terms of the Membership Agreement, and you may ask us to stop using identifiable material featuring you at any time by contacting us at [contact email].
Some Function activities involve physical exertion and exposure to heat and cold. Where you provide health, medical fitness or dietary information so that you can take part safely, this is special category data under UK GDPR Article 9. We process it only with your explicit consent (Article 9(2)(a)), solely for the purpose of your safety and wellbeing at events, and we do not use it for any other purpose. We keep this information only for as long as it is needed for the relevant event or activity.
Providing the membership, events and services you have requested or signed up to, including the newsletter and any lead magnet you have opted into.
Communicating with you, by email and WhatsApp, about your enquiries, your membership, your event bookings, your account and your payments.
Sending you the newsletter you have subscribed to, until you unsubscribe.
Booking and managing discovery calls, events and other meetings with you.
Processing payments through Stripe and GoHighLevel, and managing the recurring subscription set up at the point of joining.
Sharing your contact details within the member community, with your consent, so that members can connect with one another.
Keeping you safe at events, where you have provided health, fitness or dietary information for that purpose.
Operating the Site and analysing how visitors use it, where you have consented to analytics cookies.
Taking and using photography and video from events for membership records and marketing, as described in section 2.3.
Protecting the Site, our systems and our members from fraud, abuse, unauthorised access and unlawful activity.
Complying with our legal, accounting, tax and regulatory obligations.
Building anonymised performance data, analytics summaries and case study material, for our own marketing, training and development. Any case study material that identifies you is governed by the testimonial clauses in the Membership Agreement.
Strictly necessary cookies. Required for the Site to function. These cookies do not require your consent because they are essential to the operation of the Site, including security, load balancing and remembering your cookie preferences.
Analytics cookies. Help us understand how visitors interact with the Site, which pages are most popular, where visitors come from, and how the Site is performing. We use these only with your consent. Examples include cookies set by Google Analytics and by the GoHighLevel platform that hosts the Site infrastructure.
Functional cookies. Allow the Site to remember choices you have made (such as form fields you have completed) and provide enhanced features. Set only with your consent.
Marketing cookies. May be used to deliver more relevant advertising to you, including remarketing pixels from platforms such as LinkedIn and Meta. Set only with your consent through the cookie banner.
When you first visit the Site, you are shown a cookie consent banner. You can accept all cookies, reject all non-essential cookies, or customise your preferences by category. You can change your preferences at any time by clicking the cookie settings link in the footer of the Site.
You can also control cookies through your browser settings. Most browsers allow you to refuse cookies or to alert you when cookies are being sent. Disabling cookies may prevent certain features of the Site from working as intended.
We transfer data to countries that have been deemed by the UK government to provide an adequate level of protection for personal data.
Where we use certain service providers, we use Standard Contractual Clauses approved by the UK Information Commissioner's Office, which provide personal data with the same protection it has in the United Kingdom.
Where we use providers based in the United States, we rely on the UK Extension to the EU-US Data Privacy Framework, where the provider is certified under it, or on Standard Contractual Clauses where they are not.
All personal data is stored in password-protected systems with role-based access controls. Only authorised Function staff can access systems containing personal data, and access is limited to what each person needs to perform their role.
All systems require multi-factor authentication for access where the underlying platform supports it.
All personal data is encrypted in transit using industry-standard TLS encryption, and at rest where the underlying platform supports it.
Payment card data is processed by Stripe and is not stored on Function systems. Stripe is certified to the highest level of payment card industry security standards (PCI DSS Level 1).
We do not store passwords in plain text. All passwords are encrypted, hashed and salted in line with industry standards.
We use reputable third party providers (GoHighLevel, Stripe, Google) that maintain enterprise-grade security certifications.
Our team is briefed on data protection, information security and the requirements of UK GDPR.
Our team is trained on data protection, information security and the requirements of UK GDPR.
We have a breach notification process. If a personal data breach occurs that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within seventy-two (72) hours and notify you without undue delay where required by law.
The right to be informed. You have the right to be told how your personal data is being collected and used. This Privacy Policy provides that information.
The right of access. You have the right to ask for a copy of the personal data we hold about you (a 'subject access request').
The right to rectification. You have the right to ask us to correct inaccurate or incomplete personal data we hold about you.
The right to erasure (the 'right to be forgotten'). You have the right to ask us to delete personal data we hold about you, subject to certain exceptions (such as where we need to keep records for legal or accounting reasons).
The right to restrict processing. You have the right to ask us to limit how we use your personal data in certain circumstances.
The right to data portability. You have the right to ask for a copy of your personal data in a structured, machine-readable format, and to ask us to transmit it to another provider.
The right to object. You have the right to object to our processing of your personal data, including the right to object to direct marketing at any time.
Rights in relation to automated decision-making. You have the right not to be subject to a decision based solely on automated processing that has a legal or similarly significant effect on you. We do not make any such decisions about you.
The right to withdraw consent. Where we rely on your consent, you have the right to withdraw it at any time. This will not affect the lawfulness of any processing carried out before you withdrew your consent.
